Privacy Policy

Our Privacy Policy, last updated 2025

Welcome to Riteler Marketplace! Your privacy is important to us, and we are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you use our e-commerce marketplace website operated in Nigeria.

Information We Collect

We collect various types of information to provide and improve our services. The types of data we collect include:

Personal Information

  • Name

  • Email address

  • Phone number

  • Postal address

  • Payment information (e.g., credit card details)

Non-Personal Information

  • IP address

  • Browser type and version

  • Device information

  • Usage data and browsing patterns

Transaction Information

  • Purchase history

  • Order details

  • Delivery information

How We Use Your Information

We use your information for the following purposes:

  • To process transactions and manage orders

  • To provide customer support

  • To personalize your shopping experience

  • To send marketing and promotional materials (with your consent)

  • To improve our website and services

  • To detect and prevent fraud or other illegal activities

  • To comply with legal and regulatory requirements

How We Share Your Information

We may share your personal data with the following parties:

We may engage third-party companies to help us operate the website, process payments, or deliver products. These providers have limited access to your data and are obligated to protect it.

We may disclose your information if required by law or to protect our rights, property, or the safety of our users and the public.

If Riteler Marketplace undergoes a merger, acquisition, or asset sale, your personal data may be transferred as part of that transaction.

Data Security & Retention

We take the security of your data seriously and implement industry-standard measures to protect it. However, please be aware that no method of data transmission or storage is completely secure.

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements.

Your Rights and Choices

Depending on applicable laws, you may have the following rights regarding your personal data:

  • Access: You can request access to the personal information we hold about you.

  • Correction: You have the right to correct inaccurate or incomplete data.

  • Deletion: You can request the deletion of your personal information.

  • Objection: You may object to the processing of your data for direct marketing.

  • Data Portability: You can request a copy of your data in a structured format. To exercise your rights, please contact us using the details provided below.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Please check this page regularly for updates.

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